1. Introduction
Infokeyz (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our services.
By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide when you:
• Submit contact or inquiry forms
• Request consultations or proposals
• Subscribe to newsletters or communications
• Engage our services or enter into agreements
• Communicate with us via email, phone, or messaging platforms
The information collected may include:
• Name, email address, and phone number
• Company name and website details
• Business requirements and project-related information
• Billing and payment information
• Communication preferences
2.2 Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
• IP address and approximate geographic location
• Browser type, version, and device information
• Operating system details
• Pages visited and time spent on the website
• Referring websites and navigation behavior
• Date and time of access
3. How We Use Your Information
We use the collected information to:
• Provide, operate, and manage our services
• Respond to inquiries and provide customer support
• Process transactions and manage billing
• Send service-related communications and updates
• Improve website performance and user experience
• Analyze usage trends and behavior
• Send marketing communications where consent is provided
• Protect against fraud and enhance security
• Comply with legal and regulatory requirements
4. Information Sharing and Disclosure
Infokeyz does not sell, rent, or trade personal information. Information may be shared only in the following circumstances:
4.1 Trusted Service Providers
We may share information with trusted third-party service providers who assist us with:
• Payment processing (e.g., Stripe, PayPal)
• Email communications and marketing
• Website analytics and performance monitoring
• Scheduling services (e.g., Calendly)
• Messaging platforms (e.g., WhatsApp)
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal or regulatory requests.
4.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of business assets, your information may be transferred as part of such a transaction.
5. Data Security
Infokeyz implements reasonable technical and organizational security measures to protect personal information, including:
• SSL/TLS encryption for secure data transmission
• Secure servers and encrypted data storage
• Controlled access to systems and information
• Regular security monitoring and updates
• Internal awareness and data protection practices
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Your Rights
6.1 GDPR Rights (EU/EEA Users)
You may have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to data processing
• Request data portability
• Withdraw consent at any time
6.2 CCPA Rights (California Users)
You may have the right to:
• Know what personal information is collected
• Request access to your personal information
• Request deletion of your personal information
• Receive equal service without discrimination
To exercise your rights, please contact us at:
Email: info@infokeyz.com
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and user experience.
These may include:
• Essential cookies required for core website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember user settings
• Marketing cookies for promotional activities
8. Third-Party Services
Our website may include links or integrations with third-party services such as:
• Calendly for appointment scheduling
• WhatsApp for communication
• Stripe and PayPal for payment processing
• Social media platforms
These third-party services operate under their own privacy policies. Infokeyz is not responsible for their data handling practices.
9. Data Retention
We retain personal information only for as long as necessary to fulfill business, contractual, or legal obligations.
Typical retention periods include:
• Client information: Duration of engagement plus applicable legal retention period
• Marketing data: Until consent is withdrawn or you unsubscribe
• Website analytics data: Up to 26 months
• Contact inquiries: Up to 2 years or until resolved
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Infokeyz may update this Privacy Policy from time to time. Any changes will be reflected by:
• Posting the updated policy on this page
• Updating the “Last Updated” date
• Notifying users of significant changes when required
We encourage you to review this Privacy Policy periodically.
